John Townsend

John Townsend

Curriculum Vitae

“I feel that my greatest strengths are firstly my willingness to take responsibility for all the security duties within my jurisdiction. Secondly my ability to quickly understand a member of the public’s needs, and thirdly my positive attitude to dealing with any problem that I may come across.”

AREAS OF EXPERTISE

Security
  • Emergency Procedures
  • Customer Service 
  • Building Evacuations
  • Public Interaction
  • Report Writing
  • Parking Enforcement
  • Security Escorts
  • Crowd Control
  • Control Procedures
  • Safety Practices
  • CCTV
  • Store Detective
  • Door Supervisor
  • Investigating Disturbances
Professional
  • Door Supervisor Licence
  • CCTV Licence
  • First Aid Level 3
  • DBS Checked
  • CSCS Card
  • UTR Number
Personal
  • Service Orientated
  • Responsiveness
  • Leadership Skills
  • Professional Judgement
  • Problem Solving
  • Super Organised
  • Influencing Skill
  • Tactful & Articulate
  • Excellent Communicator
  • Energetic
  • Decision Making

References Available Upon Request

A highly experienced Security Officer who is committed to complying to the highest workplace standards in terms of attendance, health and safety, and conduct towards the public. I am more than able to respond effectively to medical situations, and fire emergencies, as well as bomb threats. 


I have a comprehensive working knowledge of all Security Officer orders and duties. I am physically fit enough to be able to walk around for long periods, stoop, kneel, crouch, push, pull and grasp things. In my previous role I was regularly exposed to hot and cold weather conditions, smoke, loud noise, and bright lights.


I would like to join an ambitious company that is looking to recruit someone who has bags of enthusiasm and motivation needed to ensure the highest levels of safety and security.

Door Supervisor / Head Doorman
Aug 2011 – Present
I am responsible for providing protection for the physical assets of the company as well as the safety & security of its employees and patrons.

SPS Security

Security Officer Jul 2011 - Present

I'm responsible for impeding criminal activity & ensuring the safety of the company, its employees & assets. I'm also involved in interacting with a variety of people including clients, visitors & the general public.

Discount UK

Store Detective Feb 2010 - Jul 2011

I am responsible for providing protection for the physical assets of the company as well as the safety & security of its employees and patrons.

KEY COMPETENCIES AND SKILLS

Security

  • Violation and hazard detection.
  • Dealing with the exclusion of prohibited articles and/or contraband.
  • Mediating in conflict situations.
  • Can work outdoors in adverse weather conditions.
  • Warning people in a professional manner of rule infractions or violations.
  • Dealing with unruly people in a diplomatic way.
  • Ability to select an effective course of action appropriate to any situation.

Professional

  • Ability to maintain composure when exposed to stress.
  • Neat and professional appearance.
  • Outstanding customer service skills and focus.
  • Able to memorise different faces.
  • Strong work ethic; self-starter; results orientated.
  • Operating complex and standard office equipment.
  • Able to handle sensitive and confidential situations.
  • Providing direction and guidance to staff on security issues.

Personal

  • Acting with the highest ethical standards.
  • Always treating others fairly & with respect.
  • An approachable & professional manner.
  • Having a strong sense of urgency.
  • Effectively maintaining interpersonal relations & diplomacy with people. 
  • A hands on individual who leads by example.

ACADEMIC QUALIFICATIONS

 
  • Award In Action Counter Terrorism Awareness 
  • Award In Exercise & Mental Health 
  • Award In Pubic Health & Mental Health Promotion
  • Award in Modern Slavery
  • Award in Prevent Duty Awareness For Support Staff
  • Level 1 Award In Health & Safety In A Construction Environment
  • Level 1 Award In Functional Skills English
  • Level 1 Award In Functional Skills Maths
  • Level 2 Award In The Principles Of Fire Safety 
  • Level 2 Award In Awareness of Mental Health Problems 
  • Level 2 Award In Mental Health First Aid Awareness 
  • Level 2 Award In Youth Mental Health First Aid Awareness 
  • Level 2 Award In Working As A Door Supervisor Within The Private Sector 
  • Level 2 Award in CCTV Operations 
  • Level 2 Award In UpSkilling For Door Supervisor 
  • Level 2 Award In Understanding Child Sexual Exploitation
  • Level 3 Award In Health & Safety in the Workplace 
  • Level 3 Award In First Aid At Work 

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